Terms & Conditions

AUTO TIME SOLUTIONS LIMITED

 

TERMS AND CONDITIONS OF SALE

 

           1.         DEFINITIONS

 

            In this Agreement the following words shall have the following meanings:

 

“Agreement”                           the agreement between the Company and the Customer for the purchase of Equipment and where applicable Software and Services to which these terms and conditions apply;

 

“Charges”                               where applicable the total aggregate Equipment Price, Licence Fee, and Extended Warranty Fee as specified in the Particulars;

 

“Company”                             Auto Time Solutions Limited;

 

“Company’s Premises”           the address of the Company set out in the Particulars;

 

“Customer”                             the person named as such in the Particulars;

 

“Customer’s Premises”           the address or addresses for delivery of the Equipment set out in the Particulars;

 

“Equipment”                           the equipment specified in the Particulars;

 

“Equipment Price”                  the total purchase price of the Equipment as specified in the Particulars;

 

 “Extended Warranty”              where applicable the extension of the warranty contained in condition 11.2 for such further period as is specified in the Particulars;

 

“Extended Warranty Fee”        where applicable the fee for the Extended Warranty as specified in the Particulars;

 

“Licence”                                where applicable, a non-exclusive non-transferrable licence or sub-licence to use the Software as specified in the Particulars;

 

“Licence Fee”                         where applicable, the fee for the Licence as specified in the Particulars;

 

“Order”                                   an order by a Customer for the purchase of such Equipment, Software and Services as are specified in the Particulars;

 

“Particulars”                           the particulars overleaf;

 

“Response Time”                    where applicable the time from written receipt by the Company of the request for Support as specified in the Particulars;

 

“Services”                              where applicable the Support and Extended Warranty to be provided by the Company to the Customer as specified in the Particulars;

 

“Software”                              the software specified in the Particulars, [together with Upgrades] which is to be made available for use with the Equipment;

 

“Support”                               the services set out in condition 6 to be provided in respect of the Equipment and, where appropriate the Software by the Company to the Customer as provided in the Particulars;

 

“Support Hours”                     the hours between [9.00a.m. and 5.00p.m.] each day excluding Saturdays, Sundays and Bank Holidays;

 

[“Upgrades”                           such upgrades of the Software which are provided by the Company to the Customer;]

 

“Warranty”                              the warranty relating to the Equipment and/or Software contained in condition 11.1 which shall include Support during the Warranty Period of the Equipment and the Software;

 

“Warranty Period”                   12 months from the date of purchase.

 

            2.         ACCEPTANCE OF ORDERS

 

2.1        [The Company will only be bound by an Order if it is in written form].  Quotations are for information only and shall not be binding on the Company.

 

2.2        These terms and conditions shall govern the Agreement to the exclusion of any other terms and conditions and no variation to these terms and conditions shall be binding unless agreed in writing between the Customer and the Company.

 

2.3        The Company’s employees and agents are not authorised to make any representations or warrants concerning the Equipment, the Software or the Services unless confirmed by the Company in writing.  In entering into the Agreement, the Customer acknowledges that it does not rely on any such representations or warranties which are not confirmed.

 

2.4        Any typographical, clerical or other error or omission in the Particulars, any literature, quotation, price list, acceptance of offer, invoice or other document or information issued by the Company shall be subject to correction without any liability on the part of the Company.

 

2.5        The Customer shall be responsible for ensuring the accuracy and sufficiency of any Order shown in the Particulars and the accuracy of any accompanying specifications.  The Company shall not be liable for the consequences of any inaccuracy, will not issue a credit note in respect of an Order and will be entitled to charge the Customer for the costs it incurs by any variations to an Order.

 

3.         SALE OF THE EQUIPMENT

 

3.1        Subject to these terms and conditions, the Company shall provide the Customer with the Equipment, the Software and such of the Services as are provided in the Particulars.

 

3.2        [Delivery of the Equipment shall be made by the Customer collecting the Equipment at the Company’s Premises at any time after the Company has notified the Customer that the Equipment is ready for collection or if agreed in writing by the Company, by the Company delivering the Equipment to the Customer’s Premises].

 

3.4        Any dates quoted for delivery of the Equipment are approximate only and the Company shall not be liable for any delay in delivery of the Equipment howsoever caused unless the delay exceeds 6 months.  Time for delivery shall not be of the essence unless previously agreed by the Company in writing.  The Company reserves the right to deliver the Equipment in advance of the estimated delivery date.

 

3.5        The Company reserves the right to deliver the Equipment by instalments and in absence of written agreement to the contrary each delivery shall constitute a separate contract to which these Conditions shall apply.  Failure by the Company to deliver any one or more of the instalments of the Equipment in accordance with the Agreement or any claim by the Customer in respect of any one or more of the instalments of the Equipment in accordance with the Agreement or any claim by the Customer in respect of any one or more instalments shall not entitle the Customer to treat the Agreement as a whole as repudiated.

 

3.6        If the Customer fails to take delivery of the Equipment or fails to give the Company adequate delivery instructions at the time stated for delivery (otherwise than by reason of any cause beyond the Customer’s reasonable control or by reason of the Company’s fault) then, without prejudice to any other right or remedy available to the Company, the Customer shall indemnify the Company in full against all loss, costs, changes and expenses incurred by the Company as a result of such failure.

 

4.             RISK AND OWNERSHIP

 

4.1          All risk in the Equipment will pass to the Customer upon delivery.

 

4.2          The Equipment shall remain the sole and absolute property of the Company until such time as the Customer shall have paid to the Company the Charges and any other charges due from the Customer in full.

 

4.3          The Customer hereby acknowledges and agrees that in relation to the Equipment:-

 

4.3.1     the existence of an immediate binding fiduciary relationship between itself and the Company in relation to the Equipment; and

 

4.3.2     the Customer is in possession of the Equipment solely as fiduciary bailee for the Company until such time as the Charges are paid to the Company in full.

 

4.4          The Company may at any time forthwith revoke the Customer’s bailment of the Equipment and its right to the Licence by notice to the Customer given orally or in writing and the Company may upon such revocation collect the Equipment.

 

4.5          Further to sub-condition 4.4 hereof, the Customer’s bailment of the Equipment shall immediately cease if:

 

4.5.1     a receiver or administrator is appointed over any part of the assets or of any part of the undertaking of the Customer;

 

4.5.2     the Customer goes into voluntary liquidation or if it convenes any meeting of members or creditors or sends any notices relating to any proposed voluntary liquidation;

 

4.5.3     a winding up order is made against the Customer or if a notice under Section 123(1)(a) of the Insolvency Act 1986 or a creditor’s petition is served upon the Customer;

 

4.5.4     the Customer calls any meeting or makes any arrangements with creditors or enters into any form of composition.

 

4.6          The Customer specifically agrees with and authorises the Company to enter the Customer’s Premises or such other premises where the Equipment is located to recover the same.

 

4.7          Until the Customer shall have paid the Charges to the Company in full, the Customer shall not sell, hire, lease, mortgage, pledge or otherwise dispose of the Equipment and shall keep the same in good condition, properly stored, protected and insured.

 

            5.         LICENCE

 

             5.1          If the Particulars refer to the Company providing Software the Company hereby grants to the Customer a non-exclusive and non-transferable licence to load, store and run the Software for use in conjunction with the Equipment, but subject to the condition that the Equipment be used only for it’s intended purpose and for the Customer’s internal business or personal purposes only.

 

5.2          No ownership of any intellectual property right in the Software shall pass to the Customer by virtue of this Condition 5.

 

            5.3        The Customer agrees:-

 

           5.3.1    to give notice to the Company of any infringement of any intellectual property right in the Software forthwith upon becoming aware of the same;

 

           5.3.2.   to give the Company the sole conduct of the defence to any claim or action in respect of any such infringement and not at any time to admit liability or otherwise settle or compromise any claim or action except upon the express instructions of the Company; and

 

          5.3.3     subject to the reasonable reimbursement of costs to act in accordance with the reasonable instructions of the Company and give to the Company such assistance as it shall reasonably require in respect of the conduct of the said defence including without prejudice to the generality of the foregoing the filing of all pleadings and other court process and the provision of all relevant documents.

 

5.4         The Company may from time to time and without notice disconnect the Equipment from the Software in any of the following circumstances:

 

5.4.1       during the period of any technical failure, repair, or maintenance of the Equipment; or

 

5.4.2       upon the occurrence of any of the events, specified in Condition 4.5; or

 

5.4.3       if the Customer commits a breach of any of the terms of the Agreement (including failure to pay Charges due) until the breach (if capable of remedy) is remedied, or does, or allows to be done, anything which in the Company’s reasonable opinion may have a material adverse effect on the Company’s business, it’s reputation or the goodwill associated with the Equipment or the Software.

 

The Customer will remain liable to pay all the Charges due under these terms and conditions and the Agreement notwithstanding any suspension or disconnection under sub-conditions 5.4.2 and 5.4.3.

 

            6.        SUPPORT

 

             6.1            If the Customer experiences malfunctioning or failure of the Equipment or the Software the Customer should contact the Company.

 

6.2          Upon receipt of a notification pursuant to condition 6.1 that the Equipment or the Software has failed or is malfunctioning Support (subject to conditions 6.4, 6.6-6.7 and 6.10) and shall be provided pursuant to this condition 6.2 to inspect, test and diagnose a failure and to adjust such parts of the Equipment and/or Software as may be necessary to restore the Equipment and where appropriate the Software to its proper operating condition.    If the notification of a faulty or malfunctioning occurs during the first three months of the Warranty Period the Support shall be provided on site at the Customer’s Premises and if the notification of a faulty or malfunctioning occurs after the expiry of the said three months but within the Warranty Period the Support shall be provided only if the Customer delivers the Equipment, at the Customer’s sole expense, to the Company’s Premises.

 

6.3          The Company may subject to the Customer paying the Extended Warranty Fee continue to provide Support as part of the Extended Warranty following the expiry of the Warranty Period.

 

6.4          Support does not include any support of the Equipment or Software which is necessitated as a result of any cause other than wear and tear or due to  the Customer’s neglect or fault  including (without limitation):-

 

           6.4.1      accident, transportation, neglect, misuse or default of the Customer, its employees or agents or any third party;

 

           6.4.2      failure of electric power, air conditioning, humidity control or other environmental conditions; or

 

           6.4.3      any fault in any attachments or associated equipment (whether or not supplied by the Company or its approved representatives) which do not form part of the Equipment; or

 

           6.4.4      act of God, fire, flood, war, act of violence, or any other similar occurrence; or

 

           6.4.5      any attempt by any person other than the Company or its approved representatives to adjust, repair or maintain the Equipment or modify the Software.

 

6.5          The Company and it’s approved representatives will (if it is able to do so) and subject to the availability of appropriate resources at the request and expense of the Customer test and diagnose a failure or fault and repair adjust or replace any part of the Equipment or the Software outside the Warranty Period or where the Customer is not paying the relevant  Charges or where the Equipment or Software has failed due to a cause other than fair wear and tear or due to the Customer’s neglect or fault subject to the Customer accepting the Company or it’s approved representatives’ written quotation therefore prior to the commencement of work.

 

6.6          The Company shall make reasonable endeavours to despatch a suitably qualified engineer within the Response Time, but the Response Time is an estimate only and the Company will not be responsible for any consequences of delay if the Response Time is not met.

 

6.7         Support shall be provided only during the Support Hours.  The Company or its approved representatives may upon the Customer’s request provide Support outside these hours, but shall be entitled to charge for the same by levying additional charges.

 

6.8          The Company reserves the right to replace the whole of the Equipment or any part or parts thereof which may be found to be faulty or in need of investigation.

 

6.9          [These terms and conditions shall apply to all replacements and renewals of any part or parts of the Equipment made by the Company or its approved representatives.]

 

6.10        The Customer will allow the Company or it’s approved representatives full and safe access to the Equipment or the Software and the Customer’s Premises or such other premises where the Equipment or Software is located to enable the Support to be carried out and the Customer shall give the Company or it’s approved representatives all necessary assistance to enable the Support to be completed.

 

7      CHARGES

 

7.1          [Unless otherwise agreed in writing by the Company, pursuant to Condition 7.2, the Customer shall, when signing the Particulars pay to the Company the Equipment Price.]

 

7.2          Payment of the Licence Fee and the Extended Warranty Fee, is due and the Company may agree in writing to accept payment of the Equipment Price within 30 days following the date of invoice and the Company shall be entitled to invoice the Customer on or at any time after the Company has notified the Customer that the Equipment or part thereof is ready for collection, or the Equipment or part thereof has been delivered.

 

7.3          Unless otherwise expressly stated in the Particulars, all Charges are exclusive of any applicable value added tax which the Customer shall be additionally liable to pay the Company.

 

7.4          [Any sums due to the Company from the Customer if unpaid for more than seven days after the due date shall bear interest at the rate of 2% above the base rate of Lloyds TSB Bank plc from time to time calculated from the date the payment was due until the date of actual payment.  Without prejudice to any other right the Company shall be entitled to recover from the Customer all costs and expenses (including legal costs) reasonably incurred in connection with the collection of overdue sums.]/[The Company reserves the right to claim interest under the Late Payment of Commercial Debts (Interest) Act 1998.]

 

7.5         [The Customer will pay all sums due to the Company or to such other person that the Company may specify by the method specified in the Particulars.]

 

7.6         The Company shall be entitled to increase the Licence Fee and the Extended Warranty Fee from time to time provided that the Company shall give the Customer at least one months’ notice of such increase.

 

8              CUSTOMER’S OBLIGATIONS

 

            8.1  The Customer agrees during the continuance of an Agreement:-

 

           8.1.1      to be responsible for the wiring of all leads and the fixing of all plugs to the Customer’s power supply and to provide a non-switchable fused spur within 1.5 metres of installation; and

 

           8.1.2      to operate the Equipment and if relevant, the Software in accordance with any [written instructions] of the Company and not to adjust, reset, repair or alter the internal workings or set-up of the Equipment or, if relevant, interfere with the Software in any way without the prior written consent of the Company; and

 

           8.1.3      to allow the Company, its employees or representatives full and free access to the Equipment during normal working hours, and at other reasonable times required, to enable the Company to perform any repairs or adjustments; and

 

           8.1.4     not to act in a way, whether knowingly or otherwise, which will impair the operation of the Equipment or Software or any part of them or put them in jeopardy; and

 

           8.1.5