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Intermediate tier and higher tier support customers can now benefit from remote support services provided by LogMeIn.
After testing a number of remote support solutions, LogMeIn Rescue has proved to be the most reliable, user freindly package. It is initiated by the customer and therefore able to traverse most firewalls while maintaining a high level of security. It is possible to view remote desktops enabling support staff to quickly deal with a problem rather than waiting for an enginner to attend a site visit.
Should you require remote support facilities, simply contact our helpdesk support team who will be happy to book a session, you will be given an access code and your online session can then be initiated by clicking here